Reviews From Our Clients in Livermore, CA
The service stands behind their name! I appreciate the quick response and not a moment too soon considering how hot it was yesterday.
Responsive, reasonably priced, quality workmanship.
Friendly and got the job done in a reasonable budget.
I was able to schedule a next-day appointment with Todd and he was very prompt. He was friendly, very efficient and thorough and was very reasonable in his pricing. Excellent professional! Would strongly recommend.
Todd was very helpful and was able to set up a time in the morning the next day. He was efficient and did not waste time figuring out our wiring issue. Would recommend to anyone that needs hvac help! Thank you Todd!
Came out within a couple hours to assess problem. Was able to fix the problem within 20 minutes (had the part with him in truck). Had planned to come back the next day if the issue required a part he did not have with him. Friendly.
It was a Friday night in February, it was cold, and my heat pump was not putting out heat. I looked on-line for help, wondering whether anyone would be available on the weekend. Home Advisor found Awesome Heating & Air Conditioning for me--the only company available in my area at that time--and Todd called shortly after and made an appointment for 8 a.m. Saturday. He did an excellent job of checking my heat pump, cleaning my filter that was high up in the ceiling in the hallway, and checking the thermostat. The old thermostat was the source of the problem. He had a new one in his truck that would work with my heat pump. It was a familiar brand, Honeywell. He installed it and programmed it to my preferences and showed me how it worked. He was very friendly and took the time to explain details about heat pumps and environmental regulations, as I asked because I had bought a new heat pump in 2010 and knew that the regulations had changed after that as to what type of coolant could be used. The price was fair and I will be having Todd come back once a year to check my heat pump and clean the filter that is up too high in the ceiling for me to reach. I am very pleased and recommend Todd very highly.
Honest, friendly, thorough, clean up after job complete. Would recommend this service to others.
Came out the same day for a look and had a fair estimate the following day. He installed a complete new central Air system with in the week. He was on time, had everything to complete the job on the same day and cleaned up after. I would recommend him to everybody. Great customer service is a everything. Thank you Todd.
They did an excellent job at a decent price, and finished in a day. We definitely recommend them.
He showed up on time and ended up fixing the issue at no cost. He could have easily said that a new part was needed, but instead, he cleaned up the part we had and everything started working fine again. Great service.
Prompt call, prompt diagnosis, next day repair (needed to get part from Tracy). Very good work, and courteous and friendly. I highly recommend this company.
Todd is an awesome guy - he installed a great product for a great price in a very professional way. He knows what he's talking about and does all the necessary research to ensure what he's going to install is backed up. Instead of a 13-SEER Freeon unit which other companies had said was my only choice working with my current furnace, he figured that even a Puron 15-SEER unit would work perfectly fine w/ my furnace after replacing the coil. And he was right - both blower stages of my furnace work fine with the new unit. Cheers!
Todd did fantastic work at my house. I am a very hard customer. I am usually unsatisfied with 4 out of 5 contractors. But Todd belonged to the one with whose work I am completely satisfied and would recommend him further or rehire him for any future job I may have. Installing a furnace is standard stuff, that doesn't make great work, I would give no more than 3 stars for that to anybody. Making sure every bit is neatly and correctly done also, is what is very important that's why I gave 5 stars. Finally timeline, he arrived on time and completed on time, and no cutting corners in between.
Todd was great! Super friendly, reliable, was able to get us in on short notice. Had the part on his truck ready to go. If you are looking for heating/air, look no further, you've found your company.
Todd saved my day, my weekend!! Our A/C broke at the worst possible time, during Labor Day weekend, on a Saturday when I was in the middle of doing flower arrangements (my side gig is floral design) for a wedding the next day. During our heat wave in Dublin (114 degrees) with the AC broken, my flowers began to bloom and wilt too quickly! My worst nightmare as a florist was happening - I was afraid of ruining my client's wedding with dead flowers! I called Todd on Saturday at 6pm (later found out he was in the middle of dinner with his wife!) and begged him to come same-day. He squeezed me in for a late house call and came 2 hours later. He fixed our AC and SAVED THE DAY! Thank you so much! He is now our go-to HVAC guy, and we'll be recommending him to anyone who will listen!
Right now 90% of HVAC people you call will try to sell you a new system with no attempt to even look at anything older than a few years. NOT Todd.... he takes pride in troubleshooting, understanding the root cause of any issues, looks carefully at the problem, listens to the customer and provides the lowest cost, best possible solution. I can't stress this enough... by listening to my tenant explain what previous so-called "HVAC service" techs had said, he combined that with his own evaluation and got furnace up and running. Todd is now my go-to HVAC guy for all properties we manage!!!!!
About time I wrote a review for Todd! He's helped us a few times in the last 10 years.....the latest was with my mother in laws house. Todd is so friendly. He knows exactly what he's talking about. During this busy time right now he was able to fit us in his schedule. He's super trustworthy too! Fixed exactly what was needed without trying to upsell everything. Thank you so much for all of your help! You really are AWESOME!
Todd made it a priority to meet with me asap and diagnose the issue, which he was able to resolve during that same visit. I can highly recommend working with Todd who is honest, trustful and sincere and won't try to talk you into anything you don't want or need.
Our AC died last night during this crazy heat wave. Todd answered my call and came out the same day. Diagnosed and fixed our AC within a half hour and had us back up and running! Very reasonable rates and excellent service. Highly recommend Awesome Heat & Air.
Air conditioning quit on Memorial Day yesterday. 100 degree weather, a holiday and Covid lockdown limitations. Everyone closed or not answering. Todd returned my call at 9pm, was at my house by 10pm and fixed the unit by 10:30pm. I could not believe it. A holiday and and pandemic and Todd delivered!!!!! Thank you!!!
Since the mid 1990's, Todd has been my HVAC technician. First as a property manager at high end apartment homes. Having nearly 350 units to manage, Todd was at my property weekly. Not only was he quick to respond, he was always friendly and fairly priced. Pleasing tenants can be hard. Never one complaint about Todd. Now after 20 years in the Real Estate industry, Todd is still the only one I call or refer to clients, friends or family. Late night concerns from a client or a panic call from someone in the heat or cold! He has always come through and saved the day. WITHOUT breaking the bank!
Todd did an "AWESOME" job on my AC unit last week. He was professional, knowledgeable and Friendly. He took the time to explain to me what he was checking for and what the ultimate solution was. He got the job done quickly and his rate was fair. I would recommend him to anyone looking for an honest and professional job.
Awesome heating is a good service that you need for yourself I totally recommend this guys,the have the best price and and really friendly.
Customer help was 100%. Thanks for helping get this problem worked out. Fixing others mess up is not easy. Now I know where you got your name Awesome.
Tom from Awseome heating and air just left my house. I called today with a serious issue: both of our furnaces went out and the house was freezing! Tom returned my call in about 90 minutes and came promptly after that. He was able to go get the part that was busted and replace it the same day, so we wouldn't have a cold house overnight. He was professional and personable, and supremely competent. Hopefully I won't need his services any time soon, but the next time we need HVAC work done he will be my first call.
Todd is the man! Went far above & beyond at a great price. The guy knows HVAC inside & out. With temps in the high 90's Todd came out on short notice. I will call him every time I need a pro from here on.
The AC went out at my elderly folks house Tuesday late evening and it was NOT GOOD. Wed I called two local Heating/AC businesses. One never called me back, and the next could come on Monday 6/17. Then I remembered hearing about Awesome. I called, Todd answered the phone immediately. I described the issue and he had an idea of what the problem might be. He said without hesitation "I will be there this evening...it may be late, but I will be there". Sure enough, he showed up at about 10pm! After he carefully removed the dead mouse that had shorted the electrical sytem he modified a part that he had in his inventory and the system was back up and running by 11. Then he was on his way to help ANOTHER customer. Todd was delightful to work with and what he charged for a late night trip several miles out a country road and the repair was VERY reasonable. AWESOME Todd is our Heating/AC guy from now on.
Had an excellent experience with Todd and his team. They moved our AC unit from one side of the house to the other. Everything was done with an attention to detail and cleanliness. Wouldn't hesitate to use them again!